Frequently Asked Questions​

Q1: What warranty does Top Tanoor offer?
We stand by the quality of our products:

• 10-year warranty on the cooking chamber and stainless steel parts (no burn-through)

• 5-year warranty on external paint and coating

• Bluetooth thermometer and Inkbird controller  are covered by a one year warranty

• Al Wadi comes with a lifetime warranty

📹 View Full Warranty Here

Q2: Where can I find tutorials or guides?
You can view step-by-step tutorials and cooking guides on our Instagram or website:
📹 Watch Tutorials Here

Q3: What makes Top Tanoor different from other ovens or grills?

• Its a real tanoor and completely seals when closed, it uses the traditional cooking method

• It can cook a variety of meals on gas, charcoal/wood and electricity - Individually or combined

• Our charcoal grid burns evenly to provide equally distributed heat

• Cleaning the ash only takes a few seconds and the self cleaning feature removes all grease

• You don't have to remove the charcoal when you cook on gas (only the inner grid) or electricity.

• A dual-layered insulated body (2mm mild steel outer + 2mm stainless steel inner)

• Built in gas auto shutoff and safety circuits to restrict gas ignition

• Reuse charcoal

• The quality

• The support

Q4: How much food can it cook?

AL Jabal

• Up to 80kg of Omani shuwa

• 32 chickens + large pot of rice for mandi or 64 chickens. 1 kg + chickens

• 16900 cm² cooking space across 4 levels for grilling, baking, roasting, and more

Al Shatti

• Up to 18kg of Omani shuwa

• 6 chickens + large pot of rice for mandi or 9 chickens. 1 kg + chickens

• 3750 cm² cooking space across 3 levels for grilling, baking, roasting, and more

Al Sahra

• Up to 18kg of Omani shuwa

• 6 chickens + large pot of rice for mandi or 9 chickens. 1 kg + chickens

Al Wadi

• Up to 7kg of Omani shuwa

• 4 chickens + pot of rice for mandi or 6 chickens. 1 kg + chickens

• 1152 cm² cooking space across 2 levels for grilling, baking, roasting, and more

Q5: What fuels can I use?
Our Tri-Heat Fusion Technology lets you cook using:

• Gas

• Charcoal

• Wood

• Electricity (except Al Wadi model, it uses a proprietary gas system for the same result)
  You can also combine these for faster, flavourful, and more controlled cooking

Q6: How fast does it heat up?

• Preheats to 200°C in 5 minutes

• Reaches 400°C in 12 minutes using gas

• Gas can also ignite charcoal or wood simultaneously

Q7: Is it safe to use around family and children?
Yes. Safety is built in:

• Cool-touch exterior thanks to full insulation

• Auto gas cutoff via thermocouple

• Safety circuit prevents ignition unless the bottom vent is fully open

Q8: Can I monitor cooking remotely?
Yes. Our Smart Inkbird Controller allows:

• Remote control via Bluetooth or WiFi 

• Monitoring of oven and internal meat temperatures

• Notifications when your food is ready

Q9: Is it easy to clean?
Very:

• Self-cleaning mode at 350°C burns off grease

• Ash removal tools clear ash in 10 seconds

Q10: How efficient is it with fuel?
Extremely efficient:

• Just 3/4 pieces of wood can cook 80kg of shuwa

• Charcoal can be reused up to 4 times

• Close all vents after cooking to smother the fire and reuse charcoal

• Insulation allows cooking low and slow (or smoking) for 24+ hours with half a bag of charcoal

Q11: What’s the electrical consumption like?
Very low. The electric element is used to maintain heat, not blast it.

• 10 amps at 230v maximum draw but it cycles on and off due to the insulation

• Perfect for keeping food warm at 65°C

• Gentle, consistent heat with minimal energy draw

• In the Al Wadi, electricity is replaced with a unique gas-based heating system

Q12: Is it portable?
Yes. Take it to your farm, camping trip, or outdoor gathering—and it’s easy to bring along if you move homes.

Q13: Will the paint fade in the sun?
No. All models are coated with a high-quality, UV-resistant finish that won’t fade for many years—even in the intense Gulf sun.

Q14: What’s the long-term cost of ownership?
Top Tanoor helps you save:

• Less wood and charcoal needed

• Reusable fuel

• Lower energy use

• Durable design means no need to replace it anytime soon